The Opportunity- Bilingual Content Designer L2

Location -Remote

Contract

80-100/ hour

PLATO is one of Canada's leading software testing services firms, driven by the mission of building a stronger, more inclusive technology workforce. While we are proudly Indigenous-led and committed to creating opportunities for First Nations, Métis, and Inuit communities, our team reflects the rich diversity of Canada. We welcome talented individuals from all backgrounds who share our passion for quality and excellence in software testing.

At PLATO, we believe that better software leads to a better world. Our software testing specialists come together with a shared commitment to delivering exceptional results for our clients while building strong, resilient communities. We have established offices in Fredericton, Ottawa/Gatineau, Sault Ste. Marie, Regina, Calgary, Vancouver, and Victoria, including locations near Indigenous communities.

By bringing together people from diverse perspectives, experiences, and communities, we ensure innovation, collaboration, and the highest standards in software quality assurance.

We are seeking a Content Designer to support a social services transformation initiative. This contract role will contribute to the delivery of high-quality content design for digital product features, ensuring clear, consistent, and accessible employee- and client-facing content. The successful candidate will work closely with research, design, and delivery teams within an agile product environment.

This is a remote contract position from Nov 20- March 31st 2027 and will require candidates to obtain a Reliability level Government of Canada security clearance.

What you'll do

Responsibilities

• Work in a cross-functional agile product team delivering content design for product features within a social services transformation.

• Support design efforts in the area of content design and copywriting.

• Ensure employee- and/or client-facing content is consistent and follows correct business terminology, as well as all applicable standards and guidelines.

• Focus on re-use and delivery accelerators to ensure product designs are delivered on schedule.

• Work alongside research and design teams and follow the established standards for the content design craft.

• Coordinate translation to deliver content design outputs in both official languages (French and English).

What you'll need

Qualifications

• Experience in content design, copywriting, or related transferable skills (such as communications, UX writing, or digital content development).

• Ability to create clear, concise, and user-focused content.

• Experience working within agile or multidisciplinary teams.

• Strong attention to detail and ability to follow established standards and guidelines.

• Excellent collaboration and communication skills.

Nice-to-Have Qualifications

• French language capability (written and verbal).

• Experience working in government, public sector, or social services environments.

• Familiarity with accessibility standards and inclusive content practices.